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Cinemark Shop Help Center home page
  1. Cinemark Shop
  2. General Questions

General Questions

  • How can I reach out to Customer Service regarding my order?
  • How long does it take for customer service to respond to my ticket?
  • What are your Customer Service hours?
  • What does "pre-order" mean?
  • What is a business day?
  • How can I unsubscribe from your marketing emails?
  • What is your privacy policy?
  • Can I receive a donation from Cinemark Shop for my charitable event?
Cinemark Shop