You can contact our Customer Service team by emailing contact@shopcinemarksupport.com or by visiting our Support Center and selecting Message Customer Support.
Our team reviews messages in the order they’re received and will respond as quickly as possible. Please include your order number and any relevant details to help us assist you more efficiently.
At this time, Cinemark Shop does not offer live chat or phone support. All inquiries are handled through email or our online Support Center.